Privacy Policy

Effective Date: May 27, 2026
Website: https://bookdsalon.com
Company: Bookd Salon / Bold Strategy Marketing LLC
Contact Email: [email protected]
Contact Phone: 805-570-5933

Bookd Salon respects your privacy. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, request information, book a consultation, communicate with us, or use our salon automation services.

By using this website or submitting information to us, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect information you voluntarily provide to us, including:

Name

Business name

Email address

Phone number

Website URL

Business type

Appointment or consultation request details

Messages, questions, or notes you submit through forms, chat, text, email, or phone

Information about your salon, spa, barbershop, medspa, lash studio, nail salon, esthetician business, massage business, or beauty-related service business

We may also automatically collect certain technical information when you visit our website, including:

IP address

Browser type

Device type

Pages visited

Date and time of visit

Referring website or ad source

General location data

Cookies, pixels, and similar tracking data

2. How We Use Your Information

We may use the information we collect to:

Respond to your questions or requests

Schedule consultations or audits

Provide information about Bookd Salon services

Set up, manage, and support automation services

Send appointment reminders, follow-ups, confirmations, or service-related messages

Improve our website, advertising, and customer experience

Track website performance and marketing effectiveness

Provide customer support

Send promotional messages, newsletters, or offers, where permitted by law

Comply with legal, regulatory, or business obligations

3. AI, Chat, Voice, SMS, and Automation Services

Bookd Salon provides automation services that may include website chat, missed-call text back, SMS follow-up, appointment reminders, lead capture, review requests, AI-assisted chat, AI voice reception, and related client communication tools.

If you interact with one of our chat, SMS, form, or voice systems, we may collect and process the information you provide during that interaction. This may include your name, phone number, email address, appointment request, service interest, and conversation details.

Automated tools may help answer questions, route inquiries, collect lead information, assist with scheduling, and notify our team or our clients. We do not intend for automated systems to collect sensitive health, medical, financial, or legally protected information. Please do not submit confidential or sensitive personal information through website forms, chat, SMS, or voice tools unless specifically requested through a secure and appropriate channel.

4. SMS and Phone Communications

By submitting your phone number through our website, forms, chat, calendar, or other communication channels, you agree that Bookd Salon, its representatives, or its automation systems may contact you by phone call, text message, or automated message regarding your inquiry, consultation, appointment, or services.

Message and data rates may apply. Message frequency may vary. You may opt out of promotional text messages at any time by replying STOP. You may reply HELP for assistance.

We may still send non-promotional messages related to active service requests, appointments, transactions, or account support where permitted by law.

5. Cookies, Pixels, and Tracking Technologies

Our website may use cookies, pixels, analytics tools, advertising platforms, and similar technologies to understand visitor behavior, improve website performance, and measure marketing campaigns.

These tools may be provided by third-party platforms such as Google, Meta/Facebook, GoHighLevel, analytics providers, advertising networks, or similar service providers.

You can usually adjust your browser settings to block or delete cookies. However, some parts of the website may not function properly without cookies.

6. How We Share Information

We do not sell your personal information in exchange for money.

We may share information with trusted third-party service providers who help us operate our website, manage communications, provide automation services, process forms, host data, analyze website performance, run advertisements, schedule appointments, or deliver customer support.

These providers may include, but are not limited to:

Website and CRM platforms

Calendar and scheduling tools

SMS, phone, and email providers

Payment processors, if payments are accepted

Analytics and advertising platforms

Hosting, storage, and security providers

Contractors or team members assisting with service delivery

We may also share information when required to comply with law, enforce our terms, protect our business, prevent fraud, or respond to lawful requests.

7. Client Data Processed Through Our Services

Bookd Salon may provide automation systems to salons and beauty businesses that communicate with their customers, leads, or clients.

When we process information on behalf of a business client, that business may be responsible for its own privacy practices, customer permissions, SMS consent, call recording disclosures, and legal compliance. Bookd Salon uses such data to provide, maintain, support, and improve the services requested by that business client.

Business clients are responsible for ensuring they have proper authorization to upload, import, message, or contact their leads, customers, or client lists through any automation system.

8. Data Security

We use reasonable administrative, technical, and organizational measures to help protect personal information from unauthorized access, disclosure, misuse, loss, or alteration.

However, no website, CRM, communication system, or internet transmission is completely secure. We cannot guarantee absolute security of information submitted online.

9. Data Retention

We retain personal information for as long as reasonably necessary to provide services, respond to inquiries, manage business operations, comply with legal obligations, resolve disputes, and enforce agreements.

We may delete, anonymize, or archive information when it is no longer needed.

10. Your Choices

You may request that we:

Update or correct your contact information

Remove you from promotional email or SMS lists

Delete certain personal information, where legally required

Provide information about the personal data we maintain about you, where legally required

To make a request, contact us at:

Email: [email protected]
Phone: 805-570-5933

11. California Privacy Notice

If you are a California resident, you may have additional rights under California privacy laws, depending on how those laws apply to our business.

These rights may include the right to request access to personal information, request deletion of personal information, request correction of inaccurate information, know what categories of personal information are collected or disclosed, and opt out of certain sharing or selling of personal information, if applicable.

Bookd Salon does not knowingly sell personal information for money. If our use of advertising pixels or similar technologies is considered “sharing” under applicable California privacy law, you may contact us to request more information or opt out where required.

To submit a California privacy request, contact:

Email: [email protected]
Subject Line: California Privacy Request

We will not discriminate against you for exercising privacy rights available under applicable law.

12. Children’s Privacy

Our website and services are intended for business owners, professionals, and adults. We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will take reasonable steps to delete it.

13. Third-Party Websites

Our website may link to third-party websites, booking pages, payment pages, social media platforms, calendars, or service providers. We are not responsible for the privacy practices, content, or policies of those third-party websites.

Please review the privacy policies of any third-party websites you visit.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Your continued use of the website after changes are posted means you accept the updated Privacy Policy.

15. Contact Us

For questions about this Privacy Policy or how your information is handled, contact us at:

Bookd Salon / Bold Strategy Marketing LLC
Website: https://bookdsalon.com
Email: [email protected]
Phone: 805-570-5933
Mailing Address: 3335 Watt Avenue Suite B-267, Sacramento, CA 95821